Terms of Use


Welcome to SuperPrint Promos (“SuperPrint Promos,” “we,” “us,” or “our”). These Terms of Use (“Terms”) govern your access to and use of our website, online storefronts, and related services (collectively, the “Services”). By accessing or using the Services, you agree to these Terms and to our Privacy Policy.

If you do not agree, do not use the Services.

1) Eligibility & Accounts

  • You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Services.
  • You are responsible for keeping account credentials confidential and for all activity under your account. Notify us immediately of unauthorized use.

2) Orders, Pricing & Availability

  • Quotes & Pricing. Prices, fees, and promotions may change without notice. Taxes, shipping, and rush/decoration fees may apply.
  • Availability. Products, colors, and inventory are not guaranteed and may be limited. We may cancel or refuse any order (e.g., suspected fraud or error).
  • Payment. We accept the payment methods shown at checkout. Transactions are processed by third-party payment processors; we do not store full card details.
  • Shipping & Risk of Loss. Title and risk of loss pass to you upon delivery to the carrier. Delivery dates are estimates only.
  • Returns/Exchanges. See our posted returns policy (if applicable). Custom items are generally non-returnable except for defects or our error.

3) Custom Artwork, Proofs & Licensing

  • Your Content. You may upload or provide logos, designs, text, and other materials (“User Content”). You represent and warrant that you own or have all necessary rights to use and license the User Content, and that it does not infringe, violate, or misappropriate any third-party rights or laws.
  • License to Us. You grant SuperPrint Promos a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, display, and distribute User Content as necessary to provide the Services (e.g., proofs, decoration, production, marketing your finished order in our portfolio unless you opt out in writing).
  • Proofs & Color. We may provide digital or physical proofs. You are responsible for reviewing and approving proofs for accuracy (spelling, placement, size, colors). Approved proofs are final. Color appearance may vary by device, material, and process; reasonable variance is not a defect.
  • Reorders. Reorders may vary slightly in color, placement, substrate, or sizing due to production tolerances.

4) Prohibited Content & Conduct

You agree not to upload or order items that are illegal, infringing, hateful, harassing, obscene, deceptive, or that promote self-harm or violence. You also agree not to:

  • interfere with or disrupt the Services;
  • attempt to bypass security or access non-public areas;
  • use scraping, bots, or automated means without our written consent;
  • misrepresent your identity or affiliation;
  • use the Services for unlawful or unauthorized purposes.

We may remove User Content and suspend or terminate access for violations.

5) Intellectual Property

  • Our IP. The Services, site design, text, graphics, logos, product photos, and other content (excluding User Content) are owned by or licensed to SuperPrint Promos and are protected by intellectual-property laws.
  • Limited License. We grant you a limited, revocable, non-transferable license to access and use the Services for personal or internal business use. No rights are granted except as expressly stated.
  • Trademarks. Third-party names, logos, and brands are used for identification only and remain the property of their respective owners.

6) Reviews & Feedback

If you submit reviews, suggestions, or feedback, you grant us a perpetual, worldwide, royalty-free license to use and display them without restriction and without compensation, subject to applicable laws.

7) Third-Party Services & Links

The Services may link to third-party websites or integrate third-party tools (e.g., payment processors, shipping carriers, social media). We are not responsible for third-party content or practices. Your use of third-party services is governed by their terms and policies.

8) Privacy

Your use of the Services is also governed by our Privacy Policy. We may use cookies, analytics, and advertising technologies as described there.

9) DMCA / Copyright Policy

If you believe content on our Services infringes your copyright, send a notice with: (a) your contact info; (b) identification of the work and the allegedly infringing material; (c) a statement of good-faith belief; (d) a statement under penalty of perjury that your notice is accurate and you are authorized; and (e) your physical or electronic signature.
Contact: info@superprintpromos.com (subject: “DMCA Notice”).

10) Disclaimer of Warranties

THE SERVICES AND ALL PRODUCTS, CONTENT, AND MATERIALS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that the Services will be uninterrupted, secure, or error-free, or that defects will be corrected. Product images and descriptions are for general information; minor variations in color, finish, or materials may occur.

11) Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, SUPERPRINT PROMOS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, AND PARTNERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOSS OF PROFITS, REVENUE, OR DATA; OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES OR PRODUCTS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICES OR PRODUCTS WILL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE ORDER OR, IF THE CLAIM DOES NOT RELATE TO A PURCHASE, ONE HUNDRED U.S. DOLLARS (US $100).

Some jurisdictions do not allow certain limitations; in those cases, the above limitations apply to the maximum extent permitted by law.

12) Indemnification

You agree to indemnify, defend, and hold harmless SuperPrint Promos and its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Services or products; (b) your User Content; (c) your violation of these Terms or applicable law; or (d) your infringement of any third-party rights.

13) Dispute Resolution; Arbitration; Class Action Waiver (U.S.)

Please read this section carefully. It affects your rights.

  • Informal Process. Before filing a claim, you agree to email us at info@superprintpromos.com with a brief description and your contact info so we can try to resolve it informally within 30 days.
  • Arbitration. If not resolved, any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial or Consumer Rules, as applicable. The arbitration will take place in the county where you reside (or another mutually agreed location), in English, before a single arbitrator.
  • Class/Representative Actions Waiver. Disputes will be resolved only on an individual basis; class, consolidated, or representative actions are not permitted.
  • Exceptions. You or we may bring an individual claim in small-claims court, or seek injunctive relief in court for alleged IP infringement or misuse of confidential information.
  • Opt-Out. You may opt out of arbitration within 30 days of first agreeing to these Terms by emailing info@superprintpromos.com with your full name and a clear statement that you opt out of arbitration.

14) Governing Law & Venue

These Terms are governed by the laws of the State of New Jersey, without regard to conflict-of-law principles. Subject to the arbitration provision above, the exclusive venue for any permitted court action will be the state or federal courts located in New Jersey, and you consent to their jurisdiction.
(If you prefer, tell me your state and I’ll swap it in. Otherwise, this clause defaults to your principal place of business.)

15) Termination

We may suspend or terminate access to the Services at any time, with or without notice, for any reason, including if we believe you violated these Terms. Upon termination, your right to use the Services ceases immediately. Sections that by their nature should survive (e.g., IP, disclaimers, limitations, indemnity, dispute resolution) will survive.

16) Changes to the Services or Terms

We may update the Services and these Terms from time to time. If we make material changes, we will post the updated Terms with a new effective date. Your continued use of the Services after changes are posted constitutes acceptance.

17) Miscellaneous

  • Entire Agreement. These Terms, plus any order-specific terms and our Privacy Policy, are the entire agreement between you and us.
  • Severability. If any provision is unenforceable, the remainder remains in effect.
  • Assignment. You may not assign these Terms without our prior written consent. We may assign them in connection with a merger, acquisition, or sale of assets.
  • No Waiver. Our failure to enforce any provision is not a waiver.
  • Force Majeure. We are not liable for delays or failures due to events beyond our reasonable control (e.g., labor disputes, logistics disruptions, epidemics, extreme weather).

18) Contact Us

SuperPrint Promos
Email: info@superprintpromos.com